1 of 2

Here we've gathered answers to the most common questions you might have when buying vintage and antique items from us.

FAQ

What's the difference between vintage and antique?

Generally, antiques are items that are over 100 years old. Vintage items, on the other hand, are typically 20-100 years old, often representing a specific era or style. You'll find both in our selection!

How is the condition of the products described?

We strive to describe the condition of each product as accurately as possible in the product description and with detailed images. We use clear photos and mention any signs of wear, such as scratches, dents, or fading. Remember that vintage and antique items often have a lived history, and minor imperfections are part of their charm and story. If you'd like more information about the condition of a specific item, feel free to contact us!

How are products packaged and shipped?

We take extra care to ensure that your ordered items arrive safely. Each item, especially glass and ceramic products, is carefully packed and protected from impacts. We use recycled packaging materials whenever possible. We ship orders using your chosen delivery method (e.g., PostNord) as soon as possible after your order is placed. You'll receive a tracking number to follow your package's journey.

Can products be returned?

Yes, they can. We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you have a 14-day right of return from the date you receive the product. Please note that the item must be in the same condition as when it was received. You can find more detailed return instructions here.

I'm looking for a specific item that's not in your selection. Can you help?

Absolutely! Our selection is constantly changing, and we're always ready to help our customers find treasures according to their wishes. Don't hesitate to contact us and tell us what you're looking for. We'll do our best to find the item you're searching for or notify you when a similar item arrives in our collection.

How can I contact customer service?

You can reach us by email at shop@antligenvintage.com. We aim to respond to inquiries as soon as possible.